Complaint registration
We’re here to listen.And help resolve the issue.
GTrack is committed to providing timely and effective customer support. If you have any complaint about our services, you may contact us through any of the channels below.
Contact channels
Choose the channel that works best for you.
Submit your complaint through our website by completing the online complaint form below.
Open form ↘Complaint handling
What happens after you register a complaint.
Complaint reference number
All complaints are assigned a unique complaint reference number.
Prompt acknowledgement
We aim to acknowledge complaints promptly and resolve them as quickly as possible.
Follow-up if required
If additional information is required, our support team will contact you using the details provided.
Handled under our obligations
Complaints are handled in accordance with GTrack's customer service and regulatory obligations.
Online complaint form
Register your complaint online.
Provide your contact details and a clear description of the issue. Our support team will use the information submitted here to follow up with you.
Complaint registered
Your complaint reference number
Please quote this reference if you contact us about this complaint.